Boyd County 911 (Regional Public Safety Communication Center) receives, dispatches and tracks all calls for emergency assistance in Boyd County, Kentucky. The center, the first multi-discipline 911 organization in the state, was formed by an interlocal agreement between the Cities of Ashland, Catlettsburg and Boyd County Fiscal court and opened in May of 1981.
The communication center employs 17 people including a Director, Deputy Director, 13 full time and 1 part-time dispatchers and an Administrative Assistant.
All dispatchers are certified according to state law through the Department of Criminal Justice Training at Richmond by attending and passing a 5 week training academy. A six month on-the-job training program prepares the new employee to be a full-time dispatcher. Ongoing training to maintain certification is required each year of employment.
In 2013, Boyd County 911 received 77,971 emergency calls and 14,634 non-emergency calls for service. 78% of those calls were from wireless telephones.
Boyd County 911 dispatches the following agencies:
- Ashland Police Department
- Boyd County Sheriffs Office
- Catlettsburg Police Department
- Boyd County Coroner’s Office
- Boyd County Emergency Ambulance Service
- Boyd County Office of Emergency Management
- Ashland Fire Department
- Big Sandy Fire Department
- Cannonsburg Fire Department
- Catlettsburg Fire Department
- England Hill Fire Department
- East Fork Fire Department
- Norton Branch Fire Dept
- Summitt-Ironville Fire Department
- Westwood Fire Department